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The Do's & Don'ts of Email

Updated: Apr 21, 2021

Read these helpful do's and don'ts of emails before you hit that send button to an employer, colleague, classmate, or faculty member.

Woman looking down at her phone while scratching her head.

DO: Personalize

Do not use “hey “or “Yo” for a greeting

DO: Always Check Before Clicking Send

One of the worst feelings is clicking send and then realizing you missed something, didn’t attach a document, or misspelled something or relied on spellcheck. Make sure you are always responding to the person who sent you the email.

DO: Keep Messages Short

There’s no point in dragging an email with fluff, get straight to the point. Bullet points work well if you have important questions

DO: Remember Some Things are Safer Kept Private

“Oh, you just got back from your buddies bachelor party in Las Vegas? Oh, you want to email me those pictures?”

DON’T: Abbrv8… I Mean, Abbreviate

“thx” and “lol” or “c u r @ wrk l8r” should never cross your mind when emailing at work .

DON’T: !!!!!!!!!

Overuse of exclamation points, or the dreaded “caps lock email” as yelling.

DON’T: :) or :(

The use of emoticons is not appropriate in work place

DON’T: Send the One Word “Okay” or “Thanks” Response

Really annoying! We all want to cut down on the amount of email we get.

DON’T: Use the Reply All Button at Will

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